James Conroy

Hospitality Consulting


"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."   Sam Walton


Private Consulting Sessions

In the fast-paced world of food service, most business owners spend more time working in their business then on their business.  James provides 1½ hour private consulting sessions that will give owners or managers the opportunity to discuss their business issues and together come up with solutions that work for you.


Secret Diner Services

Secret Diner services allow James to anonymously critique the food, ambiance, wait staff and cleanliness of your restaurant or foodservice facility.  His in-depth report gives restaurant owners and management the knowledge they need  and shows the areas to improve as well as reward staff that provides superb service.


For more information or to schedule a no obligation complimentary assessment, contact James Conroy